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PRIVACY POLICY

Effective Date: March 2025

At Moon Production, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (the "Website") or interact with our services. By accessing or using our Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you visit or interact with our Website:

  • Personal Identification Information: When you make inquiries or contact us, we may collect your name, email address, phone number, or other contact details.

  • Payment Information: If you make a purchase or engage in any transaction, we may collect payment details such as credit card information or billing addresses.

  • Technical Data: We automatically collect information about your device and how you use our Website, including IP address, browser type, device type, operating system, and browsing behavior. This helps us improve the functionality and user experience of our Website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Services: We use your information to process orders, respond to inquiries, and provide you with the products or services you request.

  • To Improve the Website: We analyze usage data to enhance the functionality, performance, and content of our Website.

  • To Communicate with You: We may use your contact details to send you updates, promotional materials, or important notifications related to our services.

  • For Security and Compliance: We use your data to maintain the security of the Website, detect fraud, and comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We may share your information with trusted third-party vendors who help us provide services, such as payment processors, web hosting companies, and email marketing platforms. These third parties are obligated to protect your information and use it solely for the purpose of providing services to us.

  • In the Event of a Legal Requirement: We may disclose your information if required to do so by law, such as in response to a court order or government request.

  • In the Case of a Business Transfer: If Moon Production undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer through our Website or by email.

4. Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if the information is inaccurate.

  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

  • Cookies and Tracking: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our Website.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

Moon Production reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Moon Production

F Flower Company GmbH
Kärntner Ring 9-13/64

1010 Vienna

Austria


Email: info@moonproduction.at
Phone: +436767777323

By using our Website, you acknowledge and agree to the terms of this Privacy Policy.

Thank you for trusting Moon Production with your personal information.

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